Delivery Information
We provide a fast delivery service throughout the UK using recognised Couriers such as Royal Mail, DHL, and Parcel Force.
Delivery prices are calculated based on the length of the longest side of the material ordered i.e. the delivery price of a panel measuring 1500mm x 1000mm would be based on the 1500mm dimension. Only one delivery charge is charged per order regardless of how many items are ordered.
UK Delivery costs
| Longest side | Standard Delivery | Express Delivery | Order value for FREE delivery |
|---|---|---|---|
| Samples (100mm x 100mm) | £2.95 | £9.95 | £150 |
| Less than 500mm | £5.95 | £12.95 | £150 |
| 500mm to 1499mm | £9.95 | £19.95 | £150 |
| 1500mm to 2499mm | £14.95 | £24.95 | £150 |
| 2500mm or greater | £19.95 | £29.95 | £300 |
Standard delivery for all accessories is £7.95, or £12.95 for Express delivery.
All prices listed include VAT.
Delivery Times
Our guidelines for delivery times are listed below:
- Standard delivery (3-5 working days)
- Express delivery (2-3 working days)
Express Delivery
If you require faster delivery you may wish to consider choosing our Express Delivery option at the checkout. Express Delivery orders are prioritised over standard orders and delivered using a recognised nationwide courier.
Next Day Delivery
Next Day delivery is not available via our website due to the volume and bespoke nature of orders we receive on a daily basis. However, if you need to place an order and require Next Day delivery please contact us – we will make every effort to meet your requirements and deadlines.
European/EU Delivery
We have temporarily disabled European delivery for orders placed through our website whilst we make changes to ensure that the correct rate of EU VAT is being charged. Our team can however manually process orders so please contact us if you require delivery to the European Union.
Remote Areas
Due to the nature of the ”made to measure” products we supply, we provide delivery prices at a standard rate and reserve the right to cancel an order should it become economically unviable to fulfill the order. In these extremely rare circumstances, the customer will be contacted first to discuss alternative options.
When delivering to some locations we can incur increased Courier delivery costs. Should delivery be required to one of the locations listed below a remote area supplement will be automatically added to the price of delivery during the checkout process.
| Longest side | Remote area supplement |
|---|---|
| Samples (100mm x 100mm) | £0.00 |
| Less than 500mm | £0.00 |
| 500mm to 1499mm | £10.00 |
| 1500mm to 2499mm | £15.00 |
| 2500mm or greater | £20.00 |
All prices listed include VAT.
Examples of delivery locations which may incur a remote area supplement are:
- Channel Islands
- Isle of Man
- Isles of Scilly
- Isle of Wight
- Scottish Islands
- Scottish Highlands
- Remote areas of Scotland
- Northern Ireland
If you require delivery to one of these areas please get in touch to discuss your order.
Third-Party Deliveries
Some products are dispatched directly from the manufacturer and delivered by a third-party courier. If applicable, this is clearly stated on each Product page under the 'Delivery' tab/section.
Frequently asked questions
Yes. Simply Plastics will send you an email when your order has been dispatched. If your shipment is trackable the email will contain tracking details and a link to the delivery couriers website, where you can track the progress of the shipment.
- Royal Mail
- Parcelforce
- DHL Express
- DHL Parcel
- DX Delivery
- Palletline
Yes, of course. Orders can be collected from our premises in Colchester, Essex. At the final stage of the checkout process there is a delivery option labelled "Collection/pickup" which is free. Once your order is complete, you will be notified by email along with our address and collection times.
Once your order is dispatched you will be notified by email. This will include your tracking information and courier details.
Occasionally, we may send an order in separate deliveries so that goods are received as quickly as possible. You will receive a confirmation email when any remaining items are sent out for delivery.
Yes of course, we can deliver to either your residential address or the address of your place of work. However, please ensure someone will be available to take receipt of the goods as the courier will deliver to the place not than the person.
We take every care to package orders appropriately to ensure the safe arrival of your orders but accidents can happen.
Please check your delivery while in the presence of the delivery person, if you notice damage please refuse receipt and notify us immediately. If you do not notice the damage until after the delivery, please contact us as soon as possible.
Please keep the original packaging in case a return is required.
Contact customer service here.